If you are a resident of a different region, then please click here to access the global contact list for HP Tech Support. If you are a resident of the US or Canada, then the number to dial is 1-80. One can purchase a new HP printer from a retailer (this will also have the same full factory warranty). The upgrade program is where one can obtain a newer model reconditioned HP printer (similar model to current), with a full factory warranty, at a discounted price compared to new retail price. One can call HP Tech Support about the Upgrade Program. This printhead currently sells for around $70 USD. One can purchase a printhead from the HP Parts Store using the part number CN642a for the Photosmart Plus B210. If you are out of warranty, then you still have options at this point. One can check the status of the warranty of their printer by clicking here. If all steps have been performed, then one would have to consider the options at hand. The document can be found by clicking here. I would advise checking through and making sure all steps are performed. There is a document that addresses troubleshooting this type of error, however, for the B210. I see you have done much troubleshooting to address this issue. This normally is an indication of a hardware malfunction in the ink system of the printer, either printhead or internal portion of the ink system in the printer. I see you have an 0xc19a0013 (typically Ink System Failure) code on your HP Photosmart Plus B210. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet Download the latest drivers, firmware, and software for your HP Photosmart Plus e-All-in-One Printer series - B210.This is HP’s official website that will help automatically detect and download the correct drivers free of cost for your HP Computing and Printing products for Windows and Mac operating system.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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